GCEC will provide an adverse action letter to each applicant who is denied service or charged a deposit. The Federal Trade Commission and the Fair Credit Reporting Act (FCRA) mandate that a consumer who is charged a deposit based upon their credit information be notified as to where that information was obtained and detailed procedures as to how they might dispute the information. It is clearly adverse action to charge a deposit to those applicants whose credit scores indicate a credit risk. Spanish-speaking applicants will receive the adverse action letter printed in Spanish.
