GCEC will collect money owed for service charges and deposits after a deposit is calculated. A deposit does not relieve the member of their obligation to pay the service bill when it comes due. If service is disconnect for nonpayment, the member must apply to be reconnected and pay the account balance within 1 month, plus any applicable fees for reconnection.

If the member does not reconnect the service and GCEC closes the account, the deposit plus interest will be credited toward the final bill. If a balance remains on the account, a refund will be made to the member. If a balance remains unpaid on the account after the deposit is applied, GCEC can begin collection activities.